• changes, and maintain the proper balance between the need for change and the potential detrimental impact of changes. Change management within ITSM (as...
    3 KB (291 words) - 19:37, 24 September 2024
  • Business transformation Change management (ITSM) Communication and leadership during change Employee engagement Human resource management Leadership development...
    50 KB (6,025 words) - 08:34, 3 October 2024
  • Information technology service management (ITSM) are the activities performed by an organization to design, build, deliver, operate and control IT services...
    12 KB (1,396 words) - 15:18, 19 September 2024
  • the Change Control Board. Change management (ITSM) Change-advisory board Project management Requirements engineering Configuration management Change Control...
    2 KB (276 words) - 12:39, 11 October 2022
  • A change-advisory board (CAB) delivers support to a change-management team by advising on requested changes, assisting in the assessment and prioritization...
    3 KB (469 words) - 06:00, 26 March 2024
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    Practitioner: Change Enablement – change with customer value in mind". Axelos Resource Hub. UK: Axelos. "ITIL/ITSM Release Management Practices". Release...
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  • desk, procurement and HR systems and ITSM. Hardware asset management Hardware asset management entails the management of the physical components of computers...
    31 KB (2,737 words) - 21:08, 17 October 2024
  • response events will typically be closed by the generation of a second event. Information Technology Infrastructure Library Incident management (ITSM)...
    5 KB (754 words) - 21:37, 10 October 2024
  • Propel". Service Manager on microfocus.com HP IT Service Management Blog HP ITSM on Twitter HP ITSM on LinkedIn History of HP Service Manager Archived 2014-08-19...
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    SilkPerformer) Parasoft Tricentis IT Governance / ITIL / ITSM BMC CA (acquired Niku) Compuware (acquired ChangePoint) IBM (Tivoli) Microsoft (System Center) Primavera...
    16 KB (1,530 words) - 07:04, 28 June 2024
  • Configuration Management Release Management Incident Management & Service Desk Problem Management Change Management (ITSM) Within these processes activities...
    23 KB (2,121 words) - 20:31, 1 June 2023
  • and a framework for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs...
    7 KB (741 words) - 12:34, 29 October 2024
  • changes; reduce network downtime; network device configuration backup & restore; meet compliance. Change Management (ITSM) Computer networking v t e...
    547 bytes (39 words) - 06:32, 15 July 2024
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    Freshworks (category Customer relationship management software companies)
    provides cloud-based tools for customer relationship management (CRM), IT service management (ITSM), and e-commerce marketing. On September 22, 2021, Freshworks...
    9 KB (680 words) - 15:49, 15 September 2024
  • (disambiguation) Incident management (ITSM), an IT service management process to identify and correct service operation failures Incident management, the activities...
    1 KB (176 words) - 18:45, 16 August 2024
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    analysis, change management, and current state assessment for future state strategy development. Configuration Management (CM) is an ITIL-specific ITSM process...
    30 KB (3,432 words) - 17:40, 18 September 2024
  • Transformation, Information Management, ITSM, Telecommunications Consulting, Project, Program & Portfolio Management, Change Management, IT Research, IT Strategy...
    5 KB (425 words) - 06:46, 21 September 2023
  • IT Service Management (ITSM) includes Incident / Problem Management, Change Management, Release Management, Asset Discovery & Management, and a highly...
    2 KB (152 words) - 09:05, 18 February 2021
  • intended to complement process centric frameworks notably ITIL and ITSM where management disciplines and the associated processes are defined, but the people...
    7 KB (958 words) - 12:53, 4 January 2024
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    iET Solutions—which builds ITIL-Aligned IT Service Management (ITSM) and Software Asset Management (SAM) products. DETEC—which develops and markets software...
    21 KB (1,230 words) - 13:09, 2 September 2024
  • pyramid model is designed to ensure that only relevant sources are being queried, resulting in lower network and node load. ITIL ITSM CMDB Official website...
    1 KB (151 words) - 01:49, 1 February 2019
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    about $4 billion. This includes the VDI product Horizon and the device management suite Workspace ONE, formerly AirWatch. On May 14, 2024, it was announced...
    97 KB (6,557 words) - 23:50, 15 October 2024
  • Technology strategy (category Strategic management)
    IT Strategy is simplified with framework constituted of IT Service Management (ITSM), Enterprise Architecture Development (TOGAF) and Governance (COBIT)...
    13 KB (1,589 words) - 16:53, 20 October 2024
  • Business process customization (category Business process management)
    such as Ahoova ITIL/ITSM/BSM and SAP (ERP) contain this function. Here is an example of customizing business process in Ahoova ITIL/ITSM/BSM software to demonstrate...
    2 KB (244 words) - 15:44, 29 October 2021
  • Thumbnail for GLPi
    releases include: As an ITSM software, the main features of GLPI are the following: Multi-entity management Multilingual management and support (45 languages...
    17 KB (1,000 words) - 09:07, 6 November 2024
  • season under its current league division format. The following teams have changed division since the 2022–23 season: Birmingham City Blackburn Rovers Bristol...
    78 KB (2,398 words) - 21:13, 28 October 2024
  • (RLM) Agile development Configuration management (Dimensions CM) Issue & defect management IT service management (ITSM) Information technology operations...
    12 KB (1,054 words) - 14:31, 1 September 2024
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    their annual general meeting in Berlin in 2018, the association's name change to "Open Source Business Alliance - Federal Association for Digital Sovereignty"...
    18 KB (1,604 words) - 20:43, 17 September 2024
  • consisting of API integration into other enterprise applications, connectors into ITSM systems, terminal services and even some types of AI (e.g. machine learning)...
    28 KB (3,208 words) - 03:04, 5 November 2024
  • software are developed concurrently, Supportworks ITSM, a certified ITIL compatible IT service management (ITSM) solution, and Supportworks Helpdesk Professional...
    7 KB (773 words) - 19:50, 12 August 2023