Customer data or consumer data refers to all personal, behavioural, and demographic data that is collected by marketing companies and departments from...
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A customer data platform (CDP) is a collection of software which creates a persistent, unified customer database that is accessible to other systems....
10 KB (1,036 words) - 15:01, 3 July 2024
Customer data management (CDM) is the ways in which businesses keep track of their customer information and survey their customer base in order to obtain...
4 KB (519 words) - 13:54, 14 January 2024
Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using...
53 KB (5,978 words) - 11:01, 9 October 2024
Change data capture Core data integration Customer data integration Cyberinfrastructure Data blending Data curation Data fusion Data mapping Data wrangling...
31 KB (3,745 words) - 04:02, 30 January 2024
In sales, commerce, and economics, a customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product, or an idea...
16 KB (1,859 words) - 19:56, 8 May 2024
those suggesting that data management was more important than business process management used arguments such as "a customer's home address is stored...
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business to customer relationships, in which a customer goes to the business in order to purchase a product or service. In customer to customer markets,...
20 KB (2,689 words) - 13:41, 25 August 2024
Cross-selling Customer centricity Customer data integration Customer Data Platform Customer experience Customer experience transformation Customer intelligence...
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that passwords stored with the service were still secure. The customer data included customers' names, billing addresses, phone numbers, email addresses,...
25 KB (2,174 words) - 09:05, 20 September 2024
Customer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive...
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one data owner for employee master data, another for customer master data). The Data Owner is responsible for the requirements for data quality, data security...
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post-acquisition. BetterHelp attracted controversy for allegedly sharing its customers' personal data with third parties. BetterHelp was founded by Alon Matas in 2013...
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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or...
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Ticketmaster data breach". The Verge. Retrieved 2024-06-11. "TIC Hosting Solutions customer data leaked? What, if anything, happened there?". DataBreaches...
215 KB (11,406 words) - 15:31, 14 October 2024
Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages...
51 KB (6,294 words) - 16:47, 2 October 2024
Adobe Inc. (section Customer data breach)
and customer data security breach". BBC. October 4, 2013. Retrieved May 23, 2014. "Adobe accounts hacked, data exposed for 2.9 million customers – Digital...
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distributing a customer's data. Offline data used in onboarding efforts include information such as customer names, email addresses, physical addresses...
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sells enterprise tag management, an API hub, a customer data platform with machine learning, and data management products. It has offices in the US, Singapore...
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Cisco Meraki (section Customer data loss incident)
caused some deletion of customer data. Cisco stated that the change was due to the application of "an erroneous policy". The data loss mostly affected media...
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Booking.com (section Leaks of customer data)
frame mandated by the General Data Protection Regulation. Criminals obtained the personal data of over 4,000 customers including the credit card information...
32 KB (2,999 words) - 10:51, 3 October 2024
Valpak (section Customer data)
AmatoMartin. Valpak provides print, mobile and online advertising, customer data and coupons. Valpak mails coupons to 41 million demographically targeted...
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such as personalized advertising, content recommendations, or sale to customer data aggregators. To start the process, a short media clip (audio, video...
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maintaining persistent customer data, authenticating legitimate users, denying access to threat actors and authorizing customers to access digital assets...
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A single customer view is an aggregated, consistent and holistic representation of the data held by an organisation about its customers that can be viewed...
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such as customers, suppliers, employees), products, financial structures (such as ledgers and cost centres) and locational concepts. Master data should...
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Consumer privacy (redirect from Customer privacy)
and use customer data for various purposes, and many companies adopt security engineering measures to control this data and manage customer expectations...
17 KB (2,296 words) - 23:53, 22 April 2024
pieces of data, such as a Customer record being allowed to link to purchased Products, but not to unrelated data such as Corporate Assets. Data integrity...
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reporting into one system. It often integrates with customer relationship management (CRM) and customer data platform (CDP) software. Marketing automation tracks...
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Market segmentation (redirect from Customer segmentation)
segmentation or customer segmentation is the process of dividing a consumer or business market into meaningful sub-groups of current or potential customers (or consumers)...
81 KB (10,422 words) - 15:28, 24 August 2024