• Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice...
    27 KB (3,506 words) - 01:37, 19 October 2024
  • Visual Interactive Voice Response (Visual IVR) is conceptually similar to voice Interactive voice response (IVR). Visual IVR uses web applications to...
    4 KB (390 words) - 15:10, 27 June 2024
  • assistant built into Windows Phone and Windows 10. The following are interactive voice response (IVR) systems: CSLU Toolkit Genesys HTK – copyrighted by Microsoft...
    12 KB (841 words) - 05:05, 8 July 2024
  • voice applications are deployed commercially in many industries and voice browsers are supplanting traditional proprietary interactive voice response...
    2 KB (238 words) - 00:45, 9 October 2023
  • attendants (which route phone calls to the correct extension) and interactive voice response systems (which conduct more complicated transactions over the...
    28 KB (3,361 words) - 05:23, 25 October 2024
  • between a payment portal (such as a website, mobile phone or interactive voice response service) and the front end processor or acquiring bank. Payment...
    7 KB (823 words) - 06:35, 12 July 2024
  • signaling and may play an appropriate recorded greeting. For interactive voice response (IVR) systems, DNIS is used as routing information for dispatching...
    2 KB (215 words) - 14:12, 12 September 2023
  • Thumbnail for Asterisk (PBX)
    available in commercial and proprietary PBX systems: voice mail, conference calling, interactive voice response (phone menus), and automatic call distribution...
    12 KB (1,348 words) - 11:13, 4 July 2024
  • treatment may include routing the call to an Interactive Voice Response System (IVR), sending the call to a voice mail system, queuing the call, etc. or a...
    2 KB (237 words) - 18:11, 26 August 2024
  • interface into mobile apps, web applications, devices, bots, interactive voice response systems and related uses. In May 2012, Speaktoit received a venture...
    5 KB (422 words) - 03:31, 3 February 2024
  • Kgomotso Christopher (category South African voice actresses)
    the character of Yvonne "YV" Langa. She is also the voice behind MTN's Interactive Voice Response system and serves as a Non-Executive Chairperson on...
    6 KB (401 words) - 03:56, 10 November 2024
  • Thumbnail for Angel Incorporated
    American telecommunications company supplying interactive voice response, call center technology, and voice applications to businesses over the internet...
    8 KB (604 words) - 18:34, 18 September 2024
  • Thumbnail for Call centre
    technologies often include: speech recognition software which allowed Interactive Voice Response (IVR) systems to handle first levels of customer support, text...
    37 KB (4,023 words) - 20:39, 29 September 2024
  • when customers subscribe to AT&T's U-verse brand of services. Interactive voice response (IVR) ISDN User Part (ISUP) Line Local loop Long-distance operator...
    8 KB (404 words) - 02:36, 27 July 2024
  • Thumbnail for Customer service
    Customer service (category Interactive narrative)
    customer service is touch-tone phone, which usually involves IVR (Interactive Voice Response) a main menu and the use of a keypad as options (e.g. "Press 1...
    13 KB (1,496 words) - 15:31, 19 October 2024
  • Voicemail (redirect from Voice mail)
    systems/data bases for delivering information or processing orders. Interactive voice response (IVR) systems may use digital information stored in a corporate...
    38 KB (5,167 words) - 08:36, 19 September 2024
  • Sestek Call Steering as well as commercial Interactive Voice Response software such as Blueworx Voice Response.. RFC 4463, A Media Resource Control Protocol...
    3 KB (339 words) - 08:35, 26 July 2022
  • recognition to identify the destination for a telephone call in interactive voice response Velocity-Azimuth Display, a technique used to estimate vertical...
    1 KB (178 words) - 14:07, 23 September 2024
  • Contact Resolution is the contact channels measured for FCR (e.g., interactive voice response, chat, email, website, call center). The First Call Resolution...
    9 KB (1,220 words) - 12:08, 16 May 2024
  • Thumbnail for Ekos Research Associates
    Graves, with $5,000 he borrowed from his father. The firm uses interactive voice response for its political polls. A Maclean's analysis found EKOS' polling...
    3 KB (226 words) - 14:58, 17 November 2024
  • the use of internet connection or USSD channel. It is based on Interactive voice response (IVR) technology which is good specially for rural areas. It is...
    31 KB (2,806 words) - 11:49, 21 November 2024
  • their accounts using a mobile banking app, online banking and Interactive Voice Response (IVR) telephone banking. In addition, customers can make debit...
    7 KB (705 words) - 14:51, 3 November 2024
  • Modern AA services (which now overlap with more complicated interactive voice response or IVR systems) can route calls to mobile phones, VoIP virtual...
    6 KB (788 words) - 06:47, 21 September 2024
  • Thumbnail for First Tech Federal Credit Union
    states. It was the first financial institution to offer telephone interactive voice response access and online banking.[citation needed] The credit union was...
    10 KB (860 words) - 22:58, 25 November 2024
  • various messages accordingly. This is a form of Interactive voice response (IVR). for the interactive version, there will be an option to talk with the...
    8 KB (972 words) - 10:43, 18 May 2023
  • OpenMCU: Conference server OpenAM: Answering machine OpenIVR: Interactive Voice Response GNU Gatekeeper: H.323 Gatekeeper PSTNGw: Serves as a gateway between...
    2 KB (213 words) - 23:35, 17 August 2023
  • on assumption of von Mises distribution of phase. Interactive voice response Virtual Assistants Voice Identification Emotion Recognition Call Center Automation...
    13 KB (1,440 words) - 03:13, 26 November 2024
  • Thumbnail for IBM Audio Response Units
    and IBM 7772 Audio Response Units are an early form of interactive voice response (IVR) technology. They allowed users to interact directly with an IBM...
    15 KB (1,638 words) - 05:04, 23 November 2024
  • supports VoIP and public switched telephone network (PSTN) like Interactive Voice Response (IVR) systems, dial-in dictation, on-hold and call recording servers...
    49 KB (1,588 words) - 08:00, 10 November 2024
  • Thumbnail for NTT Data Payment Services
    Technologies has provided products and services for mobile payments, interactive voice response (IVR)-based payments, and mobile-based service distribution frameworks...
    6 KB (437 words) - 21:21, 6 October 2024