• A single customer view is an aggregated, consistent and holistic representation of the data held by an organisation about its customers that can be viewed...
    3 KB (328 words) - 10:28, 16 January 2023
  • and customer support. Therefore, these systems typically have a dashboard that gives an overall view of the three functions on a single customer view, a...
    53 KB (5,978 words) - 13:22, 9 September 2024
  • to create a single customer profile. This structured data is then made available to other marketing systems. According to Gartner, customer data platforms...
    10 KB (1,036 words) - 15:01, 3 July 2024
  • Thumbnail for Financial Services Compensation Scheme
    out more than £26 billion. Since 31 December 2010, maintaining a single customer view has become mandatory for United Kingdom banks and other deposit takers...
    11 KB (835 words) - 01:49, 2 September 2024
  • source, or where it is physically located, and can provide a single customer view (or single view of any other entity) of the overall data. Unlike the traditional...
    19 KB (2,190 words) - 10:25, 2 September 2024
  • information management Record linkage Reference data Semantic Web Single customer view Web data integration "Gartner Glossary: Master Data Management"....
    13 KB (1,748 words) - 06:03, 3 September 2024
  • meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience...
    40 KB (5,219 words) - 06:20, 29 May 2024
  • repair Data management Iterative proportional fitting Record linkage Single customer view Triangulation (social science) Wu, S. (2013), "A review on coarse...
    17 KB (2,542 words) - 09:32, 30 July 2024
  • Customer success, customer success management, or client advocacy is a business strategy aimed at ensuring that customers achieve their desired outcomes...
    14 KB (1,741 words) - 17:14, 25 August 2024
  • query the view, while denied access to the rest of the base table. Views can join and simplify multiple tables into a single virtual table. Views can act...
    7 KB (935 words) - 00:46, 30 July 2024
  • Customer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive...
    8 KB (956 words) - 19:35, 17 August 2024
  • In telecommunications, a customer-premises equipment or customer-provided equipment (CPE) is any terminal and associated equipment located at a subscriber's...
    9 KB (1,208 words) - 14:52, 22 July 2024
  • In marketing, customer lifetime value (CLV or often CLTV), lifetime customer value (LCV), or life-time value (LTV) is a prognostication of the net profit...
    20 KB (2,890 words) - 02:38, 11 April 2024
  • Pitney Bowes (category Customer communications management)
    Bowes introduced Single Customer View, which used the company's Spectrum Technology Platform to facilitate data sharing. The customer relationship management...
    58 KB (5,254 words) - 01:20, 7 September 2024
  • Customer feedback management (CFM) online services are web applications that allow businesses to manage user suggestions and complaints in a structured...
    8 KB (728 words) - 08:16, 12 March 2024
  • Sword Ciboodle (category Customer relationship management software)
    platform consists of: Ciboodle One is the desktop which provides a single customer view, for example of all their products and contact history. Ciboodle...
    6 KB (474 words) - 16:49, 5 July 2024
  • segmentation or customer segmentation is the process of dividing a consumer or business market into meaningful sub-groups of current or potential customers (or consumers)...
    81 KB (10,422 words) - 15:28, 24 August 2024
  • provide a single vision across all methods of customer contact. The CCO is often responsible for influencing corporate activities of customer relations...
    6 KB (697 words) - 10:41, 11 August 2024
  • The eCRM or electronic customer relationship management coined by Oscar Gomes encompasses all standard CRM functions with the use of the net environment...
    27 KB (3,659 words) - 15:48, 5 July 2024
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    planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. Combines various functions such as sales, customer service, field...
    50 KB (4,708 words) - 15:44, 30 August 2024
  • Trading stamps in Hong Kong (category Customer loyalty programs)
    to customers when their single purchase exceeds a certain amount of money. Usually, the number of stamps given to customers is directly proportional...
    8 KB (1,148 words) - 14:06, 2 July 2024
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    element as the organization displays a wide view of potential clients: e.g. car. Niche market: Customer segmentation based on specialized needs and characteristics...
    19 KB (2,245 words) - 20:51, 5 August 2024
  • telephone system, or through a live customer service representative. There has been an increasing number of pay-per-views distributed via streaming video...
    184 KB (11,651 words) - 14:41, 18 August 2024
  • Thumbnail for BPAY
    BPAY (redirect from BPAY view)
    BPAY View service. The biller would then include the BPAY View logo on its bills. The customer, on receiving the bill, may then go onto their financial...
    9 KB (958 words) - 10:07, 18 April 2024
  • providers require a single view of the customer and regularly need to support complex hierarchies across customer-facing applications (customer relationship...
    6 KB (742 words) - 07:28, 22 April 2024
  • Thumbnail for View Askewniverse
    The View Askewniverse is a fictional universe created by writer/director Kevin Smith, featured in several films, comics and a television series; it is...
    43 KB (3,720 words) - 22:30, 27 June 2024
  • reviews are centralized in a single dashboard for businesses to track and analyze their customer feedback. The objective of Customer Alliance's analytics is...
    5 KB (432 words) - 00:32, 22 February 2024
  • invoices, and other customer transactional documents were viewed as ideal customer touchpoints to promote company products to customers. Transactional documents...
    6 KB (614 words) - 05:15, 10 February 2024
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    databases and sophisticated software to analyse and profile customer loyalty segments with a view to identifying the most desirable segments, setting goals...
    157 KB (20,365 words) - 08:58, 5 September 2024
  • Intelligence through online customer feedback: The customer's view of a product is essential for any company. Ultimately it's the customer who's buying the product...
    6 KB (881 words) - 10:04, 30 August 2024