Customer data or consumer data refers to all personal, behavioural, and demographic data that is collected by marketing companies and departments from...
7 KB (684 words) - 22:55, 14 November 2024
A customer data platform (CDP) is a collection of software which creates a persistent, unified customer database that is accessible to other systems....
10 KB (1,036 words) - 15:01, 3 July 2024
Customer data management (CDM) is the ways in which businesses keep track of their customer information and survey their customer base in order to obtain...
4 KB (519 words) - 14:11, 9 November 2024
Customer relationship management (CRM) is a process in which a business or another organization administers its interactions with customers, typically...
54 KB (5,981 words) - 23:37, 18 November 2024
In sales, commerce, and economics, a customer (sometimes known as a client, buyer, or purchaser) is the recipient of a good, service, product, or an idea...
16 KB (1,859 words) - 19:56, 8 May 2024
Change data capture Core data integration Customer data integration Cyberinfrastructure Data blending Data curation Data fusion Data mapping Data wrangling...
31 KB (3,745 words) - 04:02, 30 January 2024
those suggesting that data management was more important than business process management used arguments such as "a customer's home address is stored...
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business to customer relationships, in which a customer goes to the business in order to purchase a product or service. In customer to customer markets,...
20 KB (2,689 words) - 13:41, 25 August 2024
Treasure Data is a privately held company that provides customer data platforms in the form of data management and analytics software. The company developed...
8 KB (641 words) - 02:45, 25 October 2024
Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or...
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that passwords stored with the service were still secure. The customer data included customers' names, billing addresses, phone numbers, email addresses,...
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Consumer privacy (redirect from Customer privacy)
and use customer data for various purposes, and many companies adopt security engineering measures to control this data and manage customer expectations...
17 KB (2,296 words) - 23:53, 22 April 2024
Adobe Inc. (section Customer data breach)
and customer data security breach". BBC. October 4, 2013. Retrieved May 23, 2014. "Adobe accounts hacked, data exposed for 2.9 million customers – Digital...
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post-acquisition. BetterHelp attracted controversy for allegedly sharing its customers' personal data with third parties. BetterHelp was founded by Alon Matas in 2013...
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Ticketmaster data breach". The Verge. Retrieved 2024-06-11. "TIC Hosting Solutions customer data leaked? What, if anything, happened there?". DataBreaches...
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Cisco Meraki (section Customer data loss incident)
caused some deletion of customer data. Cisco stated that the change was due to the application of "an erroneous policy". The data loss mostly affected media...
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Booking.com (section Leaks of customer data)
frame mandated by the General Data Protection Regulation. Criminals obtained the personal data of over 4,000 customers including the credit card information...
32 KB (2,999 words) - 10:37, 18 November 2024
Valpak (section Customer data)
AmatoMartin. Valpak provides print, mobile and online advertising, customer data and coupons. Valpak mails coupons to 41 million demographically targeted...
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customer data are duplicated and attached with each product bought, then redundancy of data is a known source of inconsistency since a given customer...
5 KB (509 words) - 19:40, 9 March 2023
the most common use cases for data onboarding is importing customers' data into a software product. Typically, this data has been saved in different formats...
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Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages...
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Customer analytics is a process by which data from customer behavior is used to help make key business decisions via market segmentation and predictive...
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Efficiency: With consistent and accurate data, operational processes such as reporting, inventory management, and customer service become more efficient. Regulatory...
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to collect, clean, and activate customer data, for $3.2 billion. In May 2021, Twilio acquired Ionic Security, a data security platform for $30.2 million...
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pieces of data, such as a Customer record being allowed to link to purchased Products, but not to unrelated data such as Corporate Assets. Data integrity...
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Persona (user experience) (redirect from Customer persona)
A persona (also user persona, user personality, customer persona, buyer persona) in user-centered design and marketing is a personalized fictional character...
19 KB (2,246 words) - 16:45, 31 October 2024
such as customers, suppliers, employees), products, financial structures (such as ledgers and cost centres) and locational concepts. Master data should...
6 KB (611 words) - 07:01, 29 June 2023
Dunnhumby Limited (stylized in all lowercase) is a global customer data science company. The company was formed by husband and wife team Clive Humby and...
16 KB (1,156 words) - 22:59, 16 February 2024
Market segmentation (redirect from Customer segmentation)
segmentation or customer segmentation is the process of dividing a consumer or business market into meaningful sub-groups of current or potential customers (or consumers)...
81 KB (10,422 words) - 15:28, 24 August 2024
Cross-selling Customer centricity Customer data integration Customer Data Platform Customer experience Customer experience transformation Customer intelligence...
8 KB (829 words) - 18:45, 7 July 2024