• Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related...
    7 KB (959 words) - 11:44, 4 September 2024
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    Service desk Call center Customer service Comparison of issue-tracking systems Comparison of help desk issue tracking software Technical support Help desk software...
    3 KB (331 words) - 15:18, 19 September 2024
  • primarily for help desks and service desks rather than for bug tracking or project management. Comparison of issue-tracking systems Networked Help Desk OSS through...
    3 KB (37 words) - 22:52, 5 December 2024
  • Help desk and incident reporting auditing is an examination of the controls within the help desk operations. The audit process collects and evaluates evidence...
    8 KB (1,133 words) - 23:41, 20 December 2024
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    Comparison of issue-tracking systems Comparison of help desk issue tracking software Help desk Help desk software "Technical support for the neighbours". BBC...
    12 KB (1,561 words) - 16:44, 29 November 2024
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    GLPi (category Help desk software)
    issue tracking system and service desk system. This software is written in PHP and distributed as open-source software under the GNU General Public License...
    17 KB (1,014 words) - 07:04, 12 December 2024
  • Computer-aided maintenance (category Help desk)
    not materialize, as DEC lost commercial pre-eminence. Help desks frequently use help desk software that captures symptoms of a bug and relates them to fixes...
    3 KB (435 words) - 07:21, 26 October 2022
  • LiveChat (category Help desk)
    LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 and...
    11 KB (961 words) - 06:55, 17 December 2024
  • Support.com (category Help desk software)
    services and remote IT Help desk support - outsourced technical support services including remote call center operations and software platform to enable remote...
    15 KB (1,239 words) - 07:00, 12 December 2024
  • A virtual help desk allows IT support organizations to virtually deploy IT technicians on demand to support a computer user experiencing technical issues...
    7 KB (1,031 words) - 19:45, 31 March 2023
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    SysAid Technologies (category Help desk software)
    "SysAid's IT Help Desk Software Selected by the National Institute of Mental Health (NIMH)". TMCnet. Nov 8, 2011. "Help for the Help Desk". American Banker...
    3 KB (196 words) - 19:09, 9 August 2024
  • AnyDesk is a remote desktop application distributed by AnyDesk Software GmbH. The proprietary software program provides platform-independent remote access...
    16 KB (1,398 words) - 14:21, 5 December 2024
  • Help Scout, legally Help Scout PBC, is a global remote company headquartered in Boston, Massachusetts, specializing in help desk software. The company...
    13 KB (1,087 words) - 13:15, 15 December 2024
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    the main product sold by the company. It is a live support software and help desk software used by companies to provide real-time communication with customers...
    26 KB (2,278 words) - 21:33, 12 December 2024
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    OTRS (category Help desk software)
    on the customer side. In 2001, OTRS began as an open source help desk ticketing software. In 2003, OTRS GmbH was formed and a professional company entered...
    7 KB (788 words) - 15:09, 29 October 2024
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    Customer support (category Help desk)
    solutions to their problems. Customer success Automation Customer service Help desk software Web chat Professional services automation Run Book Automation (RBA)...
    3 KB (237 words) - 12:35, 21 November 2024
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    Zoho Office Suite (category Help desk software)
    were incorporated later into Zoho. Zoho applications are distributed as software as a service (SaaS). Zoho uses an open application programming interface...
    6 KB (436 words) - 07:05, 12 December 2024
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    Kayako (category Help desk)
    is a customer service software company based in London, United Kingdom. Kayako builds customer service and help desk software which businesses use to...
    7 KB (545 words) - 15:35, 27 March 2024
  • Goverlan Systems Management (category Help desk software)
    Goverlan Reach Systems Management is an on-premises client management software used primarily for tasks such as remote control, active directory management...
    10 KB (806 words) - 06:40, 22 December 2024
  • Lake's 2022 album Help! Help (command), a command in various command-line shells that invokes documentations and helping information Help desk, a point of contact...
    5 KB (562 words) - 18:41, 17 December 2024
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    Service system Social skills Support automation Technical support Help desk software Lucas, Robert (2015). Customer Service Skills For Success. New York:...
    13 KB (1,496 words) - 15:31, 19 October 2024
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    Faveo (category Help desk software)
    release 2015 Written in PHP Laravel Framework Platform Multi-platform Type Trouble Ticket System License Open Software License Website www.faveohelpdesk.com...
    3 KB (204 words) - 07:10, 12 December 2024
  • Data center management (category Help desk)
    Comparison of help desk issue tracking software Comparison of issue-tracking systems Configuration management database Help desk software IT governance...
    31 KB (2,738 words) - 04:15, 7 December 2024
  • Roundup (issue tracker) (category Help desk software)
    to be highly customizable. Roundup was designed by Ka-Ping Yee for the Software Carpentry project and was developed from 2001 to 2016 under the direction...
    7 KB (717 words) - 16:18, 12 December 2024
  • UserVoice (category Help desk software)
    available to allow developers to collect feedback for mobile apps. UserVoice HelpDesk is a support tool for tracking and responding to customer issues. Customers...
    7 KB (493 words) - 07:06, 12 December 2024
  • Online help is topic-oriented, procedural or reference information delivered through computer software. It is a form of user assistance. The purpose of...
    7 KB (249 words) - 16:29, 26 November 2024
  • experienced by menopausal women due to low estradiol HEAT (software), help desk software by FrontRange Solutions Highly Evasive Adaptive Threat, cybersecurity...
    8 KB (1,075 words) - 17:50, 25 August 2024
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    multiple sources. Library users can consult the staff at the reference desk for help in finding information. Using a structured reference interview, the...
    13 KB (1,641 words) - 14:09, 24 November 2024
  • Really Simple Systems (category Help desk software)
    product consists of three modules: Sales Marketing Help desk software Spotler CRM is delivered as a software as a service application. As from Version 5 the...
    8 KB (743 words) - 07:07, 12 December 2024
  • Desktop publishing (DTP) is the creation of documents using dedicated software on a personal ("desktop") computer. It was first used almost exclusively...
    20 KB (2,602 words) - 07:52, 10 October 2024