• Customer intelligence (CI) as part of business intelligence is the process of gathering information regarding customers, and their details and activities...
    6 KB (668 words) - 15:18, 9 November 2024
  • Customer relationship management (CRM) is a process in which a business or another organization administers its interactions with customers, typically...
    53 KB (5,951 words) - 20:22, 18 December 2024
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    entirely. A popular type of automated customer service is done through artificial intelligence (AI). The customer benefit of AI is the feel for chatting...
    13 KB (1,496 words) - 15:31, 19 October 2024
  • Artificial intelligence in customer experience is the use and development of artificial intelligence (AI) to aid and improve customer experience (sometimes...
    6 KB (671 words) - 00:03, 11 December 2024
  • system Contact list Customer experience transformation Customer experience Customer intelligence Customer service – contains ISO standards Data management Data...
    4 KB (441 words) - 16:26, 17 September 2024
  • In marketing, customer lifetime value (CLV or often CLTV), lifetime customer value (LCV), or life-time value (LTV) is a prognostication of the net profit...
    20 KB (2,890 words) - 02:38, 11 April 2024
  • CRM to understand customer impact and preferences. There are three categories of marketing automation software: Marketing intelligence Uses tracking codes...
    14 KB (1,591 words) - 14:18, 2 December 2024
  • Customer satisfaction research is that area of marketing research, customer intelligence, and customer analytics which focuses on customers' perceptions...
    4 KB (460 words) - 12:28, 21 March 2023
  • individual customers. Audience measurement Customer data management Customer data integration Customer data platform Customer intelligence Market research...
    6 KB (531 words) - 12:53, 2 December 2024
  • Content intelligence Competitive intelligence Customer data platform Market intelligence Marketing and artificial intelligence Media intelligence Kotler...
    6 KB (881 words) - 10:04, 30 August 2024
  • services, point-of-sale technology, retail staff education, and customer intelligence. It is the industry leader for providing tax refunds. As of 2014...
    14 KB (1,134 words) - 09:50, 16 October 2024
  • Market intelligence (MI) is gathering and analyzing information relevant to a company's market - trends, competitor and customer (existing, lost and targeted)...
    26 KB (2,901 words) - 23:09, 30 August 2024
  • Thumbnail for Know your customer
    Know your customer (KYC) guidelines and regulations in financial services require professionals to verify the identity, suitability, and risks involved...
    20 KB (1,931 words) - 00:40, 13 November 2024
  • business to customer relationships, in which a customer goes to the business in order to purchase a product or service. In customer to customer markets,...
    20 KB (2,689 words) - 13:41, 25 August 2024
  • like an eBook Customer intelligence Win–loss analytics De Clerck, JP. "Customer intelligence: why and how a data-driven business is a customer-centric business"...
    8 KB (1,064 words) - 12:40, 20 October 2024
  • campaigns, which can reveal the wants and needs of their customers. Artificial intelligence has been having an impact on marketing for years, and will...
    21 KB (2,434 words) - 14:58, 24 December 2024
  • processes Business analytics Customer intelligence Data warehouse Psychographics Market research Customer privacy Customer data management Kioumarsi et...
    8 KB (961 words) - 14:21, 9 November 2024
  • Thumbnail for Kambi Group
    software platform with front end user interface, odds compiling, customer intelligence and risk management. Kambi Group is listed on First North at Nasdaq...
    13 KB (1,026 words) - 17:48, 7 November 2024
  • Thumbnail for Peter Zeihan
    2020. "Executive Profile – Zeihan on Geopolitics – Peter Zeihan – Customer Intelligence". www.boardroominsiders.com. Archived from the original on January...
    10 KB (731 words) - 12:21, 8 December 2024
  • (24)7.ai (redirect from 247 Customer)
    name [24]7.ai, Inc.) is a customer service software and services company based in California that uses artificial intelligence and machine learning to provide...
    12 KB (1,199 words) - 09:08, 5 December 2024
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    SAS (software) (category Business intelligence software)
    business intelligence applications SAS Grid Manager – Manager of SAS grid computing environment SAS Customer Intelligence 360 – Customer intelligence The development...
    60 KB (5,614 words) - 16:38, 11 December 2024
  • Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral customer responses during all stages...
    51 KB (6,307 words) - 01:14, 19 December 2024
  • partner. "Executive Profile | JPMorgan Chase & Co | Marianne Lake | Customer Intelligence". Archived from the original on 2016-11-17. Retrieved 2022-07-12...
    7 KB (573 words) - 19:16, 12 December 2024
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    Webtrekk (section Customers)
    Webtrekk GmbH is a German company that offers marketing analytics and customer intelligence software. With Webtrekk, companies can connect, analyze and activate...
    8 KB (664 words) - 11:47, 20 July 2023
  • Commercial invoice Competitive intelligence Confidential information Continual improvement Corporate identity Customer intelligence, a discipline in marketing...
    6 KB (698 words) - 21:21, 23 October 2024
  • Lead generation (category Customer relationship management)
    the contact information and, in some cases, demographic information of a customer who is interested in a specific product or service. Leads may come from...
    4 KB (461 words) - 06:57, 13 December 2024
  • 0 Business Intelligence Competency Center Business intelligence software Business process discovery Business process management Customer dynamics Decision...
    24 KB (2,535 words) - 13:57, 2 October 2024
  • web application frameworks Comparison of shopping cart software Customer intelligence Digital economy E-commerce credit card payment system Electronic...
    85 KB (8,746 words) - 09:38, 24 December 2024
  • Cross-selling Customer centricity Customer data integration Customer Data Platform Customer experience Customer experience transformation Customer intelligence Customer...
    5 KB (460 words) - 12:50, 2 December 2024
  • Thumbnail for David Perry (game developer)
    Computer Entertainment. In 2017 Perry became the co-founder & CEO of a customer intelligence startup called GoVYRL, Inc. developing a new advanced brand dashboard...
    18 KB (1,449 words) - 10:10, 3 October 2024