A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. In the mid-1990s, research...

Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related...

multiple sources. Library users can consult the staff at the reference desk for help in finding information. Using a structured reference interview, the...

Lake's 2022 album Help! Help (command), a command in various command-line shells that invokes documentations and helping information Help desk, a point of contact...

A virtual help desk allows IT support organizations to virtually deploy IT technicians on demand to support a computer user experiencing technical issues...

Help desk and incident reporting auditing is an examination of the controls within the help desk operations. The audit process collects and evaluates evidence...

Networked Help Desk is an open standard initiative to provide a common API for sharing customer support tickets between separate instances of issue tracking...

Legal Help Desk (abbreviated as Legal HD) is a Philippine television public affairs show broadcast by Solar News Channel, 9TV and CNN Philippines. Hosted...

Sarawoot; Haruechaiyasak, Choochart (1 January 2009). "Implementing an online help desk system based on conversational agent". Proceedings of the International...

Help Scout, legally Help Scout PBC, is a global remote company headquartered in Boston, Massachusetts, specializing in help desk software. The company...

solutions to their problems. Customer success Automation Customer service Help desk software Web chat Professional services automation Run Book Automation...

The Resolute desk, also known as the Hayes desk, is a nineteenth-century partners desk used by several presidents of the United States in the White House...

primarily for help desks and service desks rather than for bug tracking or project management. Comparison of issue-tracking systems Networked Help Desk OSS through...

communication, including popular platforms like LiveChat, ChatBot, and HelpDesk. The company is publicly listed on the Warsaw Stock Exchange. The company...

Comparison of issue-tracking systems Comparison of help desk issue tracking software Help desk Help desk software "Technical support for the neighbours"...

questions about using or editing Wikipedia. Help desk – Ask questions about using or editing Wikipedia. Reference desk – Ask research questions about encyclopedic...

did not materialize, as DEC lost commercial pre-eminence. Help desks frequently use help desk software that captures symptoms of a bug and relates them...

call centre or help desk as similar kinds of tech support which provide only a portion of what a service desk can offer. A service desk has a more broad...

Frequently Asked Questions List of help authoring tools Microsoft Assistance Markup Language (Microsoft AML) Help desk The Windows Vista and Windows Server...

A partners desk, partner's desk or partners' desk (also known as a double desk) is a mostly historical form of desk, a large pedestal desk designed and...

climate Service system Social skills Support automation Technical support Help desk software Lucas, Robert (2015). Customer Service Skills For Success. New...

Comparison of remote desktop software Remote desktop software Virtual help desk By Steve Ragan, The Tech Herald. "Symark and BeyondTrust – best acquisition...

The XY problem is a communication problem encountered in help desk, technical support, software engineering, or customer service situations where the...

SupportDesk is a service desk software tool for IT support staff and help desk engineers, allowing them to log and categorise calls, assign tasks, monitor...

Zendesk's Help Desk Lovefest". Xconomy. Retrieved October 2, 2020. Wauters, Robin (May 7, 2009). "Zendesk Secures Funding For SaaS Help Desk System, Heads...

are also known as help desks often arrange their technical support structure as a three-tier (plus two) system: Tier 1: Basic help desk – initial point...

LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 and...

an alternate factor, and repair their own problem, without calling the help desk. It is a common feature in identity management software and often bundled...

natural instinct to help others solve problems. Rather than acting angry, the hacker acts distressed and concerned. The help desk is the most vulnerable...

Association organises Annual Admission Help Desk in various cities of Assam along with telephonic support. These help desks are run by students who are currently...