A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. In the mid-1990s, research...

Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related...

multiple sources. Library users can consult the staff at the reference desk for help in finding information. Using a structured reference interview, the...

A virtual help desk allows IT support organizations to virtually deploy IT technicians on demand to support a computer user experiencing technical issues...

Lake's 2022 album Help! Help (command), a command in various command-line shells that invokes documentations and helping information Help desk, a point of contact...

Legal Help Desk (abbreviated as Legal HD) was a legal-consulting public affairs show that aired on CNN Philippines from November 26, 2012 to February...

Help desk and incident reporting auditing is an examination of the controls within the help desk operations. The audit process collects and evaluates evidence...

Networked Help Desk is an open standard initiative to provide a common API for sharing customer support tickets between separate instances of issue tracking...

Help Scout, legally Help Scout PBC, is a global remote company headquartered in Boston, Massachusetts, specializing in help desk software. The company...

Sarawoot; Haruechaiyasak, Choochart (1 January 2009). "Implementing an online help desk system based on conversational agent". Proceedings of the International...

The Resolute desk, also known as the Hayes desk, is a nineteenth-century partners desk used by several presidents of the United States in the White House...

primarily for help desks and service desks rather than for bug tracking or project management. Comparison of issue-tracking systems Networked Help Desk OSS through...

Comparison of issue-tracking systems Comparison of help desk issue tracking software Help desk Help desk software "Technical Support". Cambridge Dictionary...

questions about using or editing Wikipedia. Help desk – Ask questions about using or editing Wikipedia. Reference desk – Ask research questions about encyclopedic...

call centre or help desk as similar kinds of tech support which provide only a portion of what a service desk can offer. A service desk has a more broad...

did not materialize, as DEC lost commercial pre-eminence. Help desks frequently use help desk software that captures symptoms of a bug and relates them...

solutions to their problems. Customer success Automation Customer service Help desk software Web chat Professional services automation Run Book Automation...

RescueAssist by LogMeIn. Technical support Remote desktop software Service desk Virtual help desk Software as a service Natalie Gagliordi (February 13, 2018). "LogMeIn...

Zendesk's Help Desk Lovefest". Xconomy. Retrieved October 2, 2020. Wauters, Robin (May 7, 2009). "Zendesk Secures Funding For SaaS Help Desk System, Heads...

The XY problem is a communication problem encountered in help desk, technical support, software engineering, or customer service situations where the...

SupportDesk is a service desk software tool for IT support staff and help desk engineers, allowing them to log and categorise calls, assign tasks, monitor...

Frequently Asked Questions List of help authoring tools Microsoft Assistance Markup Language (Microsoft AML) Help desk The Windows Vista and Windows Server...

an alternate factor, and repair their own problem, without calling the help desk. It is a common feature in identity management software and often bundled...

are also known as help desks often arrange their technical support structure as a three-tier (plus two) system: Tier 1: Basic help desk – initial point...

the main product sold by the company. It is a live support software and help desk software used by companies to provide real-time communication with customers...

climate Service system Social skills Support automation Technical support Help desk software Lucas, Robert (2015). Customer Service Skills For Success. New...

technical management support systems, such as IT service management and help desk functionality. The company's core business revolves around management...

Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include...

Splashtop enables remote computer access for businesses, IT support and help desks, MSPs, and educational institutions. Splashtop Inc. is a privately held...

program used by a team of application support professionals (often a help desk) to keep track of issues communicated to software developers. Using an...