Information technology service management (ITSM) are the activities performed by an organization to design, build, deliver, operate and control IT services...

independent, international, not-for-profit organization of IT service management (ITSM) professionals worldwide. Around the operation of IT services the itSMF collects...

and the potential detrimental impact of changes. Change management within ITSM (as opposed to software engineering or project management) is often associated...

Incident management (IM) is an IT service management (ITSM) process area. The first goal of the incident management process is to restore a normal service...

the name for a family of standards for lightweight IT service management (ITSM). FitSM calls itself a standard, but is not published or managed by an established...

tools for customer relationship management (CRM), IT service management (ITSM), and e-commerce marketing. On September 22, 2021, Freshworks became the...

management (ITSM) ITIL Service-level objective (SLO) Kirvan, Paul (April 2023). "Operational-level agreement (OLA)". TechTarget. Retrieved 2024-08-24. ITSM Foundation...

Service Manager on microfocus.com HP IT Service Management Blog HP ITSM on Twitter HP ITSM on LinkedIn History of HP Service Manager Archived 2014-08-19 at...

practices and a framework for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the...

various applications therein. It is one of the biggest and oldest names in ITSM software. Remedy is now the Service Management Business Unit of BMC Software...

from being affected. BSM, which is positioned above IT Service Management (ITSM), promotes a customer-centric and business-focused approach to service management...

free for the taking. From an Information Technology Service Management (ITSM) perspective, an IT organization that is being set up from scratch is said...

Incident (disambiguation) Incidence (disambiguation) Incident management (ITSM), an IT service management process to identify and correct service operation...

change with customer value in mind". Axelos Resource Hub. UK: Axelos. "ITIL/ITSM Release Management Practices". Release Management Wiki. USA: Electric Cloud...

TeamDynamix is a Saas-based IT Service Management (ITSM), Project Portfolio Management (PPM), and Integration Platform as a Service (iPaaS) software vendor...

SBOTOP WebBeds Ipswich Town Kieran McKenna Sam Morsy Umbro +–=÷× Tour HaloITSM Leicester City Steve Cooper Jamie Vardy Adidas BC.GAME Bia Saigon Liverpool...

SysAid Technologies Company type Private Industry ITSM Founded 2002 Headquarters Tel Aviv, Israel Key people Founder: Israel Lifshitz, CEO Sarah Lahav...

operations teams, DevOps, network administrators, and IT service management (ITSM) teams to enhance visibility and enable quicker incident resolution in hybrid...

been developed through more than 80 versions. Major releases include: As an ITSM software, the main features of GLPI are the following: Multi-entity management...

Financial management for IT services (ITFM) aims to optimize the cost of IT Services while taking into account quality and risk factors. The analysis balances...

Town Kieran McKenna Samy Morsy Umbro +–=÷× Tour Ipswich Town Foundation HaloITSM YourHome.co.uk Leeds United Daniel Farke Liam Cooper Adidas BOXT AMT Auto...

education and (national) government sectors. The company was originally an ITSM solution, but nowadays also helps its customers with shared services and...

response events will typically be closed by the generation of a second event. Information Technology Infrastructure Library Incident management (ITSM)...

in enterprises. Acquired for US$1.54 billion. March 6, 2014 ThirdSky ITIL/ITSM Consulting. August 20, 2014 CloudVolumes (formerly SnapVolumes) Real-time...

consisting of API integration into other enterprise applications, connectors into ITSM systems, terminal services and even some types of AI (e.g. machine learning)...

software are developed concurrently, Supportworks ITSM, a certified ITIL compatible IT service management (ITSM) solution, and Supportworks Helpdesk Professional...

SPI for Web Servers HP OpenView SPI for VMware HP OpenView SPI for WebSPOC ITSM Integration Network Node Manager for Advanced Routing (for NNM version 7...

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Segue - SilkTest, SilkPerformer) Parasoft Tricentis IT Governance / ITIL / ITSM BMC CA (acquired Niku) Compuware (acquired ChangePoint) IBM (Tivoli) Microsoft...

pyramid model is designed to ensure that only relevant sources are being queried, resulting in lower network and node load. ITIL ITSM CMDB Official website...