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Objectives, goals, strategies and measures (OGSM) is a goal setting and action plan framework used in strategic planning. It is used by organizations, departments, teams and sometimes program managers to define and track measurable goals and actions to achieve an objective. Documenting your goals, strategies and actions all on one page gives insights that can be missing with other frameworks. It defines the measures that will be followed to ensure that goals are met and helps groups work together toward common objectives, across functions, geographical distance and throughout the organization. OGSM's origins can be traced back to Japan in the 1950s, stemming from the process and strategy work developed during the occupation of Japan in the post-World War II period. It has since been adopted by many Fortune 500 companies. In particular, Procter & Gamble uses the process to align the direction of their multinational corporation around the globe.[1][2][3]
Purpose
[edit]The OGSM framework forms the basis for strategic planning and execution, as well as a strong management routine that keep the plan part of the day-to-day operations. It aligns the leaders to the objective of the company, links key strategies to the financial goals, and brings visibility and accountability to the work of improving the capabilities of the company. Due to the concise format (usually one page) and simple color-coding to signal progress, OGSM allows for quick management by exception of any underperforming activity or underperforming (key) performance indicator. And finally, it is simple, robust and developed as a team.[4]
OGSM is designed to identify strategic priorities, capture market opportunities, optimize resources, enhance speed and execution, and align team members.[2]
History
[edit]Research indicates that the OGSM method was developed by Procter & Gamble, but the verifiable origins of OGSM remain unclear.[5]
Brought from Japan to corporate America in the 1950s, the OGSM concept was used initially by car manufacturers. Today, larger corporations, including Fortune 500 companies, employ this framework to keep their workforces centered on goals and objectives. Ideally, this tool attempts to express in one page what a traditional business plan takes 50 pages to explain.[6]
Development in the U.S.
[edit]The OGSM has been employed by multinational corporations around the globe, including but not limited to:[3]
- Coca-Cola Company
- Procter & Gamble
- KPN
- Royal FloraHolland
- Reckitt Benckiser
- Honda
- Mars
- MetLife
- Triumph International
- Intersnack cashew PVT LTD
- Del Monte Foods
Procter & Gamble (P&G) provides an example of how these ideas translate into organizational practice. A.G. Lafley, the CEO of P&G, uses the OGSM tool (as illustrated in OGSM § Considerations) to provide a framework for organizing the discussion about goals and strategic direction.[1][7][8] While notably implemented at fortune 500 companies, startups[9] and SMBs also use OGSMs to create strategic alignment.
See also
[edit]References
[edit]- ^ a b Pepper, John (1 May 2007). What Really Matters: Service, Leadership, People and Values. Yale University Press. pp. 147–148. ISBN 978-0-300-12352-4. Retrieved 28 May 2015.
ogsm.
- ^ a b "Wielded Properly, ArchPoint's OGSM Process aligns every element of your business—and improves execution". ArchPoint. Retrieved 28 May 2015.
- ^ a b "Standard Model Marketing Strategy (OGSM)". Archived from the original on 18 May 2015. Retrieved 28 May 2015.
- ^ Lazarus, Amy; Peele, Stephen (2014-03-10). "Strategic planning that works: the ArchPoint OGSM model". ArchPoint. Retrieved 28 May 2015.
- ^ Boyd, Andrew; Boyd, John A. "Thoughts on Evaluation of SME Strategic Relationships" (PDF). University of Central Arkansas. Archived from the original (PDF) on 28 May 2013. Retrieved 28 May 2015.
- ^ Fisher, Linda (17 October 2012). "Do You Need An OGSM? Use Strategic Planning to Boost Your Creative Career". In Burzlaff Bostic, Mary (ed.). 2013 Artist's & Graphic Designer's Market. North Light Books. p. 34. ISBN 978-1599636146. Retrieved 28 May 2015.
- ^ Daft, Richard (5 May 2015). Organization Theory and Design (12th ed.). Cengage Learning. pp. 49–50. ISBN 9781305533882. Retrieved 28 May 2015.
- ^ Lafley, Alan G.; Martin, Roger L. (2013). Playing to Win: How Strategy Really Works. Boston, Massachusetts: Harvard Business Press. pp. 139–141. ISBN 978-1-4221-8739-5.
- ^ "A Startup-Centric Implementation of OGSM at Coastline Academy". Coastline Academy Driving School. Retrieved 30 January 2024.